Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our Shopify store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or interact with our store, we may collect information such as:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase details

• Payment-related information

• IP address

• Browser and device information

• Website activity and usage data

Payment information may be processed securely by third-party payment providers and may not be stored directly by us.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Arrange shipping and delivery

• Communicate with you about your order

• Provide customer support

• Process returns, exchanges, or refunds

• Improve our website, products, and services

• Prevent fraud and suspicious activity

• Send promotional emails or marketing messages where you have provided permission

• Comply with legal and regulatory requirements

3. Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services online.

Your information may be processed through Shopify's systems in order to provide store, checkout, payment, and related services.

4. Payment Processing

Payments may be handled by secure third-party payment gateways. These providers may collect and process your payment information according to their own privacy policies and security standards.

We recommend reviewing the privacy policies of the payment providers available during checkout.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support shopping and checkout functions.

Cookies may also be used for marketing and advertising purposes where permitted.

You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

6. Sharing Your Information

We may share limited personal information with trusted third parties when necessary to operate our business, including:

• Shopify

• Payment processors

• Courier and delivery companies

• Website hosting or technical service providers

• Marketing or analytics providers

• Professional or legal service providers

We do not sell your personal information to third parties.

7. Shipping and Delivery

To deliver your order, we may share your name, phone number, address, and order details with courier or delivery companies.

These companies should only use your information for delivery and related purposes.

8. Marketing Communications

If you choose to receive marketing communications, we may send you information about new products, promotions, special offers, or store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the message or by contacting us.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain your personal information for as long as reasonably necessary to:

• Complete your orders

• Maintain business and accounting records

• Provide customer service

• Resolve disputes

• Meet legal, tax, or regulatory requirements

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw marketing consent

• Request information about how your data is used

• Object to or restrict certain types of processing

To exercise any of these rights, please contact us using the details available on our website.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their privacy policies before providing personal information.

13. Children's Privacy

Our website and products are not intended to knowingly collect personal information from children below the minimum legal age required in the applicable jurisdiction.

If we become aware that personal information from a child has been collected improperly, we may take steps to remove it.

14. International Data Processing

Some of our service providers may process or store information in countries outside your own.

Where applicable, we rely on appropriate safeguards and service-provider protections for such data processing.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or privacy practices.

Any updated version will be published on this page.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the contact information provided on our website.