Terms & Conditions

Welcome to our online store. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions apply to all visitors, customers, and users of our Shopify store. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes are made means you accept the updated terms.

2. Products

We offer shoes, perfumes, and related products through our online store. We make every effort to display product descriptions, images, sizes, colors, and other details as accurately as possible. However, slight differences in color, packaging, design, or appearance may occur due to screen settings, manufacturer updates, or product availability.

3. Perfume Products

Perfume fragrance, longevity, and performance may vary depending on skin type, weather, storage conditions, and personal preference. Packaging may also differ slightly from the images shown if the manufacturer updates the design.

4. Shoe Sizes

Customers are responsible for selecting the correct shoe size before placing an order. We recommend checking the available size guide where provided. Size measurements may vary slightly between different brands or styles.

5. Pricing

All product prices are displayed on the website and may be changed at any time without notice. We reserve the right to correct pricing errors, promotional mistakes, or incorrect product information.

6. Orders

Once an order is placed, you will receive an order confirmation where applicable. We reserve the right to cancel or refuse any order due to stock unavailability, incorrect pricing, suspicious activity, incomplete customer information, or other reasonable circumstances.

7. Payment

Customers must provide accurate and complete payment information when placing an order. Available payment methods will be displayed during checkout. Orders may only be processed after payment verification where required.

8. Shipping & Delivery

Delivery times are estimated and may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control. Customers are responsible for providing the correct shipping address and contact details.

We are not responsible for delays caused by courier companies or incorrect delivery information provided by the customer.

9. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy. Products must generally be unused, unworn, undamaged, and returned in their original packaging within the applicable return period.

For hygiene and safety reasons, opened, sprayed, used, or unsealed perfumes may not be eligible for return or exchange unless the product is damaged, defective, or incorrect upon delivery.

Shoes showing signs of wear, dirt, damage, or outdoor use may not be accepted for return or exchange.

10. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery and provide your order details along with clear photos or videos of the product and packaging.

Claims submitted after the applicable reporting period may not be accepted.

11. Product Availability

All products are subject to availability. In rare cases, an item may become unavailable after an order has been placed. If this happens, we may offer a replacement, store credit, refund, or order cancellation depending on the circumstances.

12. Promotions & Discount Codes

Discount codes and promotional offers are subject to their individual terms. Unless otherwise stated, promotional codes cannot be combined with other offers and may not apply to selected products.

13. Website Use

You agree not to misuse our website, attempt unauthorized access, distribute harmful software, copy protected website content without permission, or use the website for illegal or fraudulent activities.

14. Intellectual Property

All website content, including logos, graphics, product images, text, designs, and branding, belongs to us or our respective content providers and may not be copied, reproduced, or used without permission.

15. Limitation of Liability

We will not be responsible for indirect losses, business losses, delays, or damages resulting from circumstances beyond our reasonable control. Our liability relating to any product will not exceed the amount paid for that specific product, except where applicable law requires otherwise.

16. Customer Information

Customers are responsible for providing accurate information during checkout, including their name, phone number, email address, and delivery address. We are not responsible for delivery problems caused by incorrect or incomplete customer information.

17. Privacy

Your personal information will be handled in accordance with our Privacy Policy and applicable data protection requirements.

18. Governing Law

These Terms & Conditions will be governed by the applicable laws of the country or region in which our business operates.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.